questions.
questions about fit, fabric, orders, and the pieces that become part of your routine.
if yours isn’t here, email hello@setritual.com — we read every note.
on fit.
how do your pieces fit?
cut to hold, not to grip. close, supportive, and built to stay put through real movement without restricting breath. our pieces are designed for daily practice — pilates, yoga, walking, training. for high-impact running or hiit, we recommend layering. specific fit notes are on every product page.
what size should i order?
if you’re between sizes, size up. every product page includes fit notes and the size the model is wearing.
do your pieces shrink?
no. our fabrics are pre-washed and stabilized before cutting. wash cold, hang dry, and they’ll hold their shape.
can i get help picking a size?
yes. email hello@setritual.com with “fit” in the subject line and we’ll help you find the right fit for the way you actually wear it.
on fabric.
what are your pieces made from?
fabrics vary by piece. each is selected for how it falls, how it moves, and how it wears over time. for the specific composition of any piece, see the fabric notes on its product page.
are your pieces opaque?
yes. every piece is tested for opacity through full range of motion before release. nothing in the range goes sheer when you move.
how do i care for my pieces?
machine wash cold, inside out, with like colors. hang dry or tumble low on delicate. skip the fabric softener — it breaks down the stretch over time. iron on low if needed.
on orders.
when will my order ship?
orders placed before 2 pm est ship the same day. after 2 pm, the next business day. weekend orders ship monday.
how long does shipping take?
do you ship internationally?
yes, worldwide. duties and local taxes are the responsibility of the customer.
can i change or cancel my order?
if it hasn’t shipped yet, yes — email hello@setritual.com with your order number as soon as you can. once it’s shipped, we can’t cancel, but our returns and exchanges policy has you covered.
on returns and exchanges.
what’s the return policy?
thirty days, no questions, free return shipping. free exchanges, always.
what if my piece arrives damaged?
email hello@setritual.com with your order number and a photo. we’ll replace it at no cost.
on how it’s made.
where are your pieces made?
cut and sewn in small-batch production with partners we’ve vetted for craft and working conditions. sourcing notes available on request — email hello@setritual.com.
are your pieces sustainable?
the most sustainable piece is one you’ll wear for years. we use recycled content where the fabric allows, and produce in small batches to keep overstock down.